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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Can't Make Changes to ...
Small and medium business | Business Central, N...
Answered

Can't Make Changes to Subscription Lines, "Busy"

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Posted on by AXEON Man 1,075
It doesn't matter what I do, I keep getting this error message and can't change anything in Subscription Lines.

 
Anyone else having issues?
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,152 Super User 2025 Season 2 on at
    Hi,
    This issue has been resolved in Business Central release 26.2. Please upgrade to version 26.2 and check if the problem persists. Let us know if you're still experiencing the issue after the update.
     
    ✅ Mark this answer as verified if it helps you.
     
  • Verified answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,152 Super User 2025 Season 2 on at
    this problem typically happens when multiple users try to modify the same record or table simultaneously, causing a database deadlock. As a workaround, go to the Admin Center, end any active sessions related to that company/user, and try again. This often clears the lock and resolves the "Busy" message.
     
    ✅ Mark this answer as verified if it helps you.
     
  • AXEON Man Profile Picture
    AXEON Man 1,075 on at
    I cleared sessions and restarted the environment.  Still happening.

    We are slated to upgrade to 26.1 today, 26.2 is available as well?  Ah, I see it.  OK, thank you.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,840 Super User 2025 Season 2 on at
    However, the upgrade of BC26.2 for existing environments has not started yet, so you may need to wait a few days.
     
    Thanks.
    ZHU
  • AXEON Man Profile Picture
    AXEON Man 1,075 on at
    Bumping to 26.1 and then restarting the environment when it happens seems to have resolved the issue short-term.  Thanks, everyone!

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