web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / what is a workflow exp...
Microsoft Dynamics CRM (Archived)

what is a workflow expansion task and what can I do to resolve a failed one?

(0) ShareShare
ReportReport
Posted on by Donald Cornell 75

I am reviewing our CRM system jobs for cleanup.

I have a list of failed jobs and the name is workflow expansion task.  There is very little information given to inidicate what started the workflow or why it is failed.

Some are old and some are very recent.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    alf Profile Picture
    alf 17,915 on at

    Hi Donald,

    Workflow expansion tasks are tasks that begin to 'expand' and process the workflow.  If you have new ones that are failing this means that something may be out of wack with your 'asynchronous service'.  Usually it is a large table or inadequate sql server resources.

    Do you have CRM 4?  Take a look at this article:

    support.microsoft.com/.../968520

  • Donald Cornell Profile Picture
    Donald Cornell 75 on at

    Thank you for your response.  It turns out that I was dealing with old ones.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans