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Hi,
I am using eConnect to generate big cash receipt transaction batch in GP2015. However sometimes I get error as below. Not all the time.
Please advise what might cause the next document number for cash receipt not getting updated in RM40401.
What if user forgot to close the cash receipt window. Will the next cash receipt number gets occupied in setup and can't get updated?
Exception message:
Source Procedure: taGetPaymentNumber
Error Number: 3413
Error Description: Unable to increment next document number from Document Type Setup after 1000 attempts (RM40401)
Stack Trace:
at Microsoft.Dynamics.GP.eConnect.GetNextDocNumbers.DocumentNumberRetrieval(String procName, Int32 docType, IncrementDecrement incdec, SqlConnection sqlConnection)
Thanks in advance!
Huan
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Hi Matt,
Thanks for the response.
Is there a way to replicate the case in GP? So that I can tell user to not to in order to avoid the error.
Thanks,
Huan
"Error Description: Unable to increment next document number from Document Type Setup after 1000 attempts (RM40401)"
This part can happen whether it's eConnect or just through the application. That means that it's looking at the Next Document Number, in this case the next payment number, and tries the next 1000 in sequence. If it can't find an available one within the next 1000, it errors out.
Typically the fix for this is adjusting the Next Payment number to a higher number. You could run a script to see what the last payment number used was and then update it to that.
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