Why do Debits in Receivables Transaction Entry have the apply button greyed out?

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Please see the following screen shot: Can I have the Apply function working if I issue a debit note and want to apply against sitting credits for a customer instead of using “Apply Sales Documents” function as shown in second screen shot. This “Apply” is greyed at this moment for all debit notes.

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Richard Whaley 25,195 on at

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RE: Why do Debits in Receivables Transaction Entry have the apply button greyed out?

Apply the credits to the Debit memo.

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Victoria Yudin 22,768 on at

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RE: Why do Debits in Receivables Transaction Entry have the apply button greyed out?

In Dynamics GP both payables and receivables transactions have the following rule:

You can only apply credit documents to debit documents. Not the other way around. Because of this, the apply button will be disabled on any debit documents.

In Receivables:

Debit documents: Invoice, Debit Memo, Finance Charge, Service / Repair

Credit documents: Credit Memo, Return, Payment

In Payables:

Debit documents: Invoice, Finance Charge, Misc Charge

Credit documents: Return, Credit Memo, Payment

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Community Member on at

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RE: Why do Debits in Receivables Transaction Entry have the apply button greyed out?

Thank you!

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