Please see the following screen shot: Can I have the Apply function working if I issue a debit note and want to apply against sitting credits for a customer instead of using “Apply Sales Documents” function as shown in second screen shot. This “Apply” is greyed at this moment for all debit notes.
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Thank you!
In Dynamics GP both payables and receivables transactions have the following rule:
You can only apply credit documents to debit documents. Not the other way around. Because of this, the apply button will be disabled on any debit documents.
In Receivables:
Debit documents: Invoice, Debit Memo, Finance Charge, Service / Repair
Credit documents: Credit Memo, Return, Payment
In Payables:
Debit documents: Invoice, Finance Charge, Misc Charge
Credit documents: Return, Credit Memo, Payment
Apply the credits to the Debit memo.
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