web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Tender amount on recal...
Microsoft Dynamics RMS (Archived)

Tender amount on recall not working

(0) ShareShare
ReportReport
Posted on by Community Member

on a recall of a transaction the original tender amount was always displayed in the tender type of the tender screen. ie: if $100 transaction was paid by check if you recalled that transaction for return the tender screen had the $100 in the check tender type when it came up. With the install of FP2 this no longer works. any ideas on how to fix ? I do not see a hot fix that referenced this ......

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Did you delete or inactive a tender type.  Are you trying to recall a pre FP2 transaction?

    It works fine on my CU5 install which includes FP2

  • Community Member Profile Picture
    Community Member on at

    Thanks for the reply - no to both questions. no changes just applied service. We are running on SQL 2005 - wouldn't think that is an issue but I know FP2 and CU5 also install some SQL 2012 features .... grasping at straws now .....

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    MS provided a hotfix for RMS CU5 to resolve this. HF# is KB3070630

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Rocky

    that hotfix number is not in the current list of downloadable hotfixes on

    mbs.microsoft.com/.../20SPHF-V2

    The last one was Hotfix #52 KB3031731.   Dealing with multiple tenders.

    Please provide a link.

  • Community Member Profile Picture
    Community Member on at

    I do not believe this is a published HF as of yet. Came via a MS secure file transfer workspace. Don't think that would help you and i'm not sure of a process to ask MS support to publish.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans