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Microsoft Dynamics CRM (Archived)

can`t access email templates

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Posted on by 600

Hi

I have created a security role with access to email templates (and document template, and personal document template - full access). If I look up email templates up in advanced find I can access the templates, but it is not available through the menu... If i give system admin security role it shows up fine. Is there a secutity role privilege I am missing?

sec-role.jpg

Thanks for help

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  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi.

    it could be the Setting area is only available to admin.

    You can edit the sitemap by adding the template into another area. Refer below article on how to edit sitemap. ( Remember always save a backup)

    community.dynamics.com/.../editing-sitemap-in-dynamics-365

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