Supply chain | Supply Chain Management, Commerce

Cart has changed

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Posted on by Afazal

764

Dear All,

when i changed the line quantity from 1 to 3 or any and then try to complete the transaction, following error occurring on mpos. cart has changed. how to solve this error.

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Community member 4 on at

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Cart has changed

Hi,

i am facing the same issue. were you able to solve this?
Afazal 764 on at

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RE: Cart has changed

one more thing, this issue only raised when there is an active quantity discount policy exist in a price and discount management against items, then this issue raised and if no such active quantity discount policy no issue raised.
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Ramune on at

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RE: Cart has changed

Hi Afazal,

It is good to know about this feature. Please create a support ticket for us, we will investigate why this is happening.

Thanks!
Afazal 764 on at

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RE: Cart has changed

this cart issue raised after enabled following feature, before this feature there was no issue. "Enable refunding charges based on the refunded quantity"
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Ramune on at

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RE: Cart has changed

Hi Afazal,

this error appears due to some Cart ID/version change, when some Time out happens. You need simply press OK and complete transaction.

How often this error appears?

Is this error only when you change quantity?

If this happens with every transaction when you change qty, probably this should not be so. Please create a support ticket for us to investigate deeper.