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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Cart has changed
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Cart has changed

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Posted on by Afazal 143

Dear All,

when i changed the line quantity from 1 to 3 or any and then try to complete the transaction, following error occurring on mpos. cart has changed. how to solve this error.

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I have the same question (0)
  • Suggested answer
    Ramune Profile Picture
    Ramune Microsoft Employee on at

    Hi Afazal,

    this error appears due to some Cart ID/version change, when some Time out happens. You need simply press OK and complete transaction.

    How often this error appears?

    Is this error only when you change quantity?

    If this happens with every transaction when you change qty, probably this should not be so. Please create a support ticket for us to investigate deeper.

  • Afazal Profile Picture
    Afazal 143 on at

    this cart issue raised after enabled following feature, before this feature there was no issue. "Enable refunding charges based on the refunded quantity"

  • Suggested answer
    Ramune Profile Picture
    Ramune Microsoft Employee on at

    Hi Afazal,

    It is good to know about this feature. Please create a support ticket for us, we will investigate why this is happening.

    Thanks!

  • Afazal Profile Picture
    Afazal 143 on at

    one more thing, this issue only raised when there is an active quantity discount policy exist in a price and discount management against items, then this issue raised and if no such active quantity discount policy no issue raised.

  • CU27040920-13 Profile Picture
    CU27040920-13 4 on at
    Hi,
     
    i am facing the same issue. were you able to solve this?
     
     

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