New install getting HTTP error 401.2 - unauthorized

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Posted on by rkcobb52

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I have a new install and can not gain access to the website or through Outlook. Getting a http error 401.2. Win SVR 2008 Standard....IIE 7.

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alf 17,915 on at

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Are you accessing with the same user you used to install crm with? DId the crm installation go ok?

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rkcobb52 110 on at

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Yes same user logged on the server I get this message. The installation went fine without a hitch.

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Have you checked the IIS authentication methods... both anonymous and windows authentication should be enabled for the CRM site.

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Bristol_wildstyle 25 on at

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we need some more information :

1.How many servers are you using ? Do you have a separate IIS/web server from you SQL server ?

2. are you trying to connect to MSCRM using the http://Servername.domain.local of the IIS/WEb server or are you using a http://shortname.domain.local / cname / custom redirect ?

3. Are you using a local account for the IIS app pool (e.g. network service etc) or are you using a service account ?

4. Have you changed the Internet Explorer security settings to add the address you are using to connect to the MSCRM to 'Trusted Sites' to allow it to present your credentials automatically to iis?

5. have you done any work so far around the SPN's (service principal names) ?

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Nick.Doelman 1,947 Most Valuable Professional on at

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To work around this problem, enable the Windows Authentication role service in the Web Server (IIS) role.

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