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Small and medium business | Business Central, N...
Answered

Sender not receiving e-mail notification after approval

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Posted on by 66
Hi All,
 
I have approval user setup  along with workflow templates for specific document approvals.
When a request is sent for approval, the approver receives a notification via his maintained e-mail on the approval user setup window, but when the decision is applied, the sender whose e-mail has been maintained as well does not receive any notification via e-mail.
I have enabled notify sender for the various decisions on the workflow 
 
What am I doing wrong?
 
BR,
Millicent
I have the same question (0)
  • Suggested answer
    DAnny3211 Profile Picture
    11,421 Super User 2026 Season 1 on at
  • Gerardo Rentería García Profile Picture
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  • Verified answer
    Valentin Castravet Profile Picture
    32,689 Super User 2026 Season 1 on at
    I wrote a blog post here how to set it up. Hope it helps.
     
  • Nhyiraba Profile Picture
    66 on at
    Thanks Valentin,
     
    Your solution is spot on. The sender is receiving notifications now.
     
    BR,
    Millicent
  • Suggested answer
    Valentin Castravet Profile Picture
    32,689 Super User 2026 Season 1 on at
    Great, I'm glad it helped!
     

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