Gmail account set up issue in Business Central Online

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Posted on by DannyR

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Hi Gurus,

I have tried Gmail account register as follows in the Business Central online Ver. 25.5 Sandbox environment.

But can't make email sending test with error.

The user name (email address) and password is definitely correct and the Gmail account's "Security">>"Less Secure App Access" option is turned on but not set up the "2 Step Verification" and "App password" because this email account is company managed one.

Please let me know how I can fix this issue.

Thank you,

Danny

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Dynamics 365 Business Central

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Sohail Ahmed 10,983 Super User 2025 Season 2 on at

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Gmail account set up issue in Business Central Online

adding more details

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email

Mark this as verified answer if it helps you

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Community member 4 on at

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Gmail account set up issue in Business Central Online

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Vahid Ghafarpour 11,930 Super User 2025 Season 2 on at

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Gmail account set up issue in Business Central Online

If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

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Gerardo Rentería Ga... 22,526 Most Valuable Professional on at

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Gmail account set up issue in Business Central Online

Hi, good day
I hope this can help you, and give you some hints.

Configuración de SMTP de Google Gmail - dynamicsnavtree.com

Best Regards
Gerardo

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Noha Mbi 315 on at

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Gmail account set up issue in Business Central Online

Dear,

On your gmail account generate app password ad use it under ur gmail and all done.

Best Regards

Noha

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Khushbu Rajvi. 19,012 Super User 2025 Season 2 on at

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Gmail account set up issue in Business Central Online

To successfully set up a Gmail account in Business Central (Online), you must generate an App Password from your Google account. This requires enabling 2-Step Verification. Regular Gmail passwords won't work due to Google's security restrictions. After generating the App Password, use it in the SMTP setup in BC instead of your usual password.

Please check below:

https://community.dynamics.com/blogs/post/?postid=f8364840-d449-4a8f-b21c-3d220bfb0529

https://www.boyerassoc.com/how-to-set-up-gmail-smtp-in-business-central/

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M0HAN SINGH 299 on at

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Gmail account set up issue in Business Central Online

Hi, to configure gmail account in BC you need to

1. Go to gmail.

2. Manage accounts

3. App password

4. Enter your BC URL and click on Generate.

Copy that password from gmail and paste it into SMTP setup password in Business central. Hope this will help you.

How to Setup SMTP Mail Using Gmail in Business Central

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YUN ZHU 90,119 Super User 2025 Season 2 on at

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Gmail account set up issue in Business Central Online

Hi, hope the following can give you some hints.

https://www.dynamicsuser.net/t/d365-bc-smtp-email-account/77541/4

Thanks.

ZHU

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