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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Item Workflow - Only o...
Small and medium business | Business Central, N...
Answered

Item Workflow - Only one approver approval needed

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Posted on by weiching 247

Hello !

In the Item workflow, 1 have 2 approver and the condition is require 1 approver needed.

I created the workflow group user for Approver A (Sequence 1) and Approver B (Sequence 1).

On the Approval Entries, created 2 line for Approver A and Approver B both in Sequence 1.

After Approver A has been approved, Approval B still pending for approval.

I would like to show the result if Approval A has been approved then Approval B approval is not required. 

The following are my workflow setup, seem somewhere doesn't setup correct ? Your advice is very much appreciated.

pastedimage1594200374621v1.png

pastedimage1594200398140v2.png

  • Verified answer
    Vanessa Garcia Profile Picture
    Vanessa Garcia Microsoft Employee on at

    Hi Weiching! :-)

    I think you can do something like this:

    pastedimage1594210228558v1.png

    Remove the "An approval request is approved" event with On Condition = "Pending Approvals >0" because it does not make sense in your side for this example, as with just 1 approver it should be okey.

    Add a new Response under "An approval request is approved" with On Condition = "Pending Approvals = 1" (modify to 1, as it's enough to complete the workflow as soon as 1 of your 2 approvers approve it, right?) as follows:

    pastedimage1594210365593v2.png

    This "Approve the approval request for the record" will auto-approve the remaining Request to approve for the approver that didn't make the action yet.

    Of course the restriction will be removed as well as soon as 1 of the 2 approvers approves the request.

    I think like this it should work. Check it and let me know.

    I hope it helps!,

    Vanessa.

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