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Microsoft Dynamics 365 | Integration, Dataverse...
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Retrieve the level for a selected subject within a Case

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Posted on by 8

Hi

 

I have a standard Subject Tree on a Case record with multiple levels (4).  When the user selects an option, I need the ability to identify the level of the selected subject.

 

I have looked at the entity definition and cannot find this information and also cannot customise the entity.

 

Does anyone know if this is possible without writing code to look through the record using the Parent ?

 

I am looking at using Power Automate if possible.

 

thanks in advance

Paul

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