You’re offline. This is a read only version of the page.
10:43:10| Info| === Managed setup logging started: 5/15/2019 10:43:10 AM ===
10:43:10|Verbose| Method entry: Microsoft.Crm.Setup.Server.ServerSetup.Initialize
10:43:11|Verbose| Method entry: Microsoft.Crm.Setup.Shared.SetupBase.Initialize
10:43:11|Verbose| Method exit: Microsoft.Crm.Setup.Shared.SetupBase.Initialize
10:43:11|Verbose| Method exit: Microsoft.Crm.Setup.Server.ServerSetup.Initialize
10:43:11|Verbose| Method entry: Microsoft.Crm.Setup.Server.ServerSetup.Run
10:43:11| Info| CrmAction execution time; CollectAction; 00:00:00.0059990
10:43:11| Info| CrmAction execution time; CollectAction; 00:00:00.0019969
10:43:11|Verbose| Installing version component: C:\Program Files\Microsoft Dynamics CRM\Server\bin\crmverserver.dll
10:43:11|Verbose| Installing version: 8.0.0.1088
10:43:11|Verbose| Installing lcid: 1033
10:43:11|Verbose| Existing version: 8.0.0.1088
10:43:11|Verbose| Existing lcid: 1033
10:43:11| Info| CrmAction execution time; CollectAction; 00:00:00.2039702
10:43:11| Info| CrmAction execution time; CollectAction; 00:00:00.0049959
10:43:11|Verbose| Method entry: Microsoft.Crm.Setup.Shared.SetupBase.Run
10:43:12|Verbose| Method exit: Microsoft.Crm.Setup.Shared.SetupBase.Run
10:43:12| Info| VersionValidator linking to help topic: html/96080f97-6339-4e2f-85aa-a34196a09e50.htm
10:43:12| Info| LanguageValidator linking to help topic: html/59999e25-58d1-4fd9-a09f-8c7d574045be.htm
10:43:12| Info| ConfigurationValidator linking to help topic: html/54e163ea-ca95-43ee-a300-30f4d696df99.htm
10:43:12| Info| CrmAction execution time; ValidateAction; 00:00:00.0487558
10:43:12| Info| CrmAction execution time; ValidateAction; 00:00:00.0300580
10:43:12| Info| Detected Windows Server 2012 (or later). Using Powershell SystemComponentManager
10:43:13|Verbose| Method entry: Microsoft.Crm.Setup.Common.Utility.PowershellSystemComponentManager.LoadComponentStatesInternal
10:43:14| Info| Adding OrganizationWebService to set of roles to be configured.
10:43:14| Info| Adding WebApplicationServer to set of roles to be configured.
10:43:14| Info| Adding DiscoveryWebService to set of roles to be configured.
10:43:14| Info| Adding DeploymentWebService to set of roles to be configured.
10:43:14| Info| Adding HelpServer to set of roles to be configured.
10:43:14| Info| CrmAction execution time; CollectAction; 00:00:02.1673217
10:43:14| Info| CrmAction execution time; ValidateAction; 00:00:00.0578631
10:43:16|Verbose| Retrieving config database version Provider=SQLOLEDB;Data Source=WIN-9PFU3L4GVFH;Integrated Security=True;Initial Catalog=MSCRM_CONFIG;Connect Timeout=60 ...
10:43:16| Info| Config database version: 8.0.0.1088.
10:43:16|Verbose| Retrieving information from database Provider=SQLOLEDB;Data Source=WIN-9PFU3L4GVFH;Integrated Security=True;Initial Catalog=MSCRM_CONFIG;Connect Timeout=60 ...
10:43:17| Info| PrivilegeUserGroup: CN=PrivUserGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:17| Info| SqlAccessGroup: CN=SQLAccessGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:17| Info| ReportingGroup: CN=ReportingGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:17| Info| PrivReportingGroup: CN=PrivReportingGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:17| Info| CrmAction execution time; CollectAction; 00:00:02.7262262
10:43:17| Info| Application pool CRMAppPool service identity retrieved is NT AUTHORITY\NETWORK SERVICE
10:43:17| Info| Application pool CrmDeploymentServiceAppPool service identity retrieved is NT AUTHORITY\NETWORK SERVICE
10:43:17| Info| CrmAction execution time; CollectAction; 00:00:00.2539197
10:43:17|Verbose| Method entry: Microsoft.Crm.Setup.Server.ServerSetup.RunInternal
10:43:28| Info| Setup thread-routine provided to progress wizard
10:43:29| Info| ActivatePage(ServerMaintenancePage)
10:43:29| Info| Window Left: 200
10:43:29| Info| Window Top: 200
10:43:32|Verbose| Method exit: Microsoft.Crm.Setup.Common.Utility.PowershellSystemComponentManager.LoadComponentStatesInternal
10:43:37| Info| Building installer list
10:43:37| Info| ActiveDirectoryConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ConfigDBInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ConfigDBConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebsiteConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebServiceBaseConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebApplicationConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DiscoveryServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DeploymentWebServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| SdkServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| HelpServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ServerHelpIndexesInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DMSnapInInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| SqmConfigurator: Current: False; Requested: False; Operation: None
10:43:37| Info| SandboxServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| AsyncServiceRoleInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| EmailConnectorRoleInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| MaintenanceAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerMonitoringServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| VssWriterServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerMsiInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WindowsSearchServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ActivatePage(ServiceDisruptionWarningPage)
10:43:37| Info| Building installer list
10:43:37| Info| ActiveDirectoryConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ConfigDBInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ConfigDBConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebsiteConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebServiceBaseConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WebApplicationConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DiscoveryServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DeploymentWebServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| SdkServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| HelpServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| ServerHelpIndexesInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| DMSnapInInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| SqmConfigurator: Current: False; Requested: False; Operation: None
10:43:37| Info| SandboxServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| AsyncServiceRoleInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| EmailConnectorRoleInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| MaintenanceAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerMonitoringServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| VssWriterServiceInstaller: Current: False; Requested: False; Operation: None
10:43:37| Info| ServerMsiInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| WindowsSearchServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:37| Info| Service stop notification -- following services will be stopped or restarted: MSCRMUnzipService, W3SVC, WAS, IISAdmin, CISVC
10:43:37| Info| Could not retrieve service information for CISVC: Service CISVC was not found on computer '.'.
10:43:37| Info| Service stop notification -- display names of services which will be stopped or restarted: • IIS Admin Service, • Microsoft Dynamics CRM Unzip Service, • Windows Process Activation Service, • World Wide Web Publishing Service
10:43:38| Info| ActivatePage(ServerProgressPage)
10:43:38| Info| Starting thread routine provided to progress page by setup
10:43:38|Verbose| Method entry: Microsoft.Crm.Setup.Server.ServerSetup.ExecuteOperation
10:43:38| Info| ClaimsInfo.ClaimsEnabledProperty: False
10:43:38| Info| ClaimsInfo.ClaimsEncryptionCertificateProperty:
10:43:38| Info| ClaimsInfo.ClaimsFederationMetadataUrlProperty:
10:43:38| Info| InstallInfo.AdminTargetFolder:
10:43:38| Info| InstallInfo.AllowRun: True
10:43:38| Info| InstallInfo.CleanupRequired: False
10:43:38| Info| InstallInfo.ConfigSku: OnPremise
10:43:38| Info| InstallInfo.CreateDatabase: False
10:43:38| Info| InstallInfo.CurrentFolder: C:\Program Files\Microsoft Dynamics CRM
10:43:38| Info| InstallInfo.InstallAlways: False
10:43:38| Info| InstallInfo.InstallingPackage: C:\Program Files\Microsoft Dynamics CRM\Server.msi
10:43:38| Info| InstallInfo.InstallType: Uninstall
10:43:38| Info| InstallInfo.LaunchApplicationParameters: /nolock /lv C:\Users\Rami\AppData\Roaming\Microsoft\MSCRM\Logs\SrsDataConnectorSetup.log
10:43:38| Info| InstallInfo.LaunchApplicationPath: C:\Users\Rami\CRM 2016\srsdataconnector\setupsrsdataconnector.exe
10:43:38| Info| InstallInfo.LocalPackage: C:\Windows\Installer\aef445.msi
10:43:38| Info| InstallInfo.LogFile: C:\Users\Rami\AppData\Roaming\Microsoft\MSCRM\Logs\crmserversetup.log
10:43:38| Info| InstallInfo.PackageName: Server.msi
10:43:38| Info| InstallInfo.RebootRequired: False
10:43:38| Info| InstallInfo.RemoteInstall: False
10:43:38| Info| InstallInfo.Setup: Microsoft.Crm.Setup.Server.ServerSetup
10:43:38| Info| InstallInfo.SharedInstall: False
10:43:38| Info| InstallInfo.SourceFolder: C:\Users\Rami\CRM 2016\
10:43:38| Info| InstallInfo.SuppressReboot: False
10:43:38| Info| InstallInfo.TargetFolder: C:\Program Files\Microsoft Dynamics CRM
10:43:38| Info| InstallInfo.UIMode: Full
10:43:38| Info| InstallInfo.UserCancel: False
10:43:38| Info| IpcInfo.NoLock: True
10:43:38| Info| OrganizationInfo.BaseCurrencyCode: USD
10:43:38| Info| OrganizationInfo.BaseCurrencyName: US Dollar
10:43:38| Info| OrganizationInfo.BaseCurrencyPrecision: 2
10:43:38| Info| OrganizationInfo.BaseCurrencySymbol: $
10:43:38| Info| OrganizationInfo.ReportingUrl:
10:43:38| Info| ProductInfo.ExistingLanguage: 1033
10:43:38| Info| ProductInfo.ExistingProductCode: 0c524d55-1409-0080-bd7e-530e52560e52
10:43:38| Info| ProductInfo.ExistingVersion: 8.0.0.1088
10:43:38| Info| ProductInfo.InstallingLanguage: 1033
10:43:38| Info| ProductInfo.InstallingVersion: 8.0.0.1088
10:43:38| Info| ProductInfo.InstallState: Local
10:43:38| Info| ServerInstallInfo.ADDeploymentSdkRootDomain:
10:43:38| Info| ServerInstallInfo.ADDiscoveryRootDomainProperty:
10:43:38| Info| ServerInstallInfo.ADRootDomainSchemeProperty:
10:43:38| Info| ServerInstallInfo.ADSdkRootDomainProperty:
10:43:38| Info| ServerInstallInfo.ADWebApplicationRootDomainProperty:
10:43:38| Info| ServerInstallInfo.AspNetServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.AsyncServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.AsyncServiceAccountSpecifiedInConfigFileProperty: False
10:43:38| Info| ServerInstallInfo.ConfigDBUnreachable: False
10:43:38| Info| ServerInstallInfo.CookieDomain:
10:43:38| Info| ServerInstallInfo.CreateConfigDatabase: False
10:43:38| Info| ServerInstallInfo.CreateGroups: False
10:43:38| Info| ServerInstallInfo.CreateWebSite: False
10:43:38| Info| ServerInstallInfo.DeploymentHelpUrlFromConfigFile:
10:43:38| Info| ServerInstallInfo.DeploymentServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.EncryptionKeys: Microsoft.Crm.Setup.Server.EncryptionKeys
10:43:38| Info| ServerInstallInfo.ExistingConfigDatabaseVersionProperty: 8.0.0.1088
10:43:38| Info| ServerInstallInfo.IfdDiscoveryRootDomainProperty:
10:43:38| Info| ServerInstallInfo.IfdInternalNetworkAddressProperty:
10:43:38| Info| ServerInstallInfo.IfdIsEnabledProperty: False
10:43:38| Info| ServerInstallInfo.IfdRootDomainSchemeProperty:
10:43:38| Info| ServerInstallInfo.IfdSdkRootDomainProperty:
10:43:38| Info| ServerInstallInfo.IfdWebApplicationRootDomainProperty:
10:43:38| Info| ServerInstallInfo.IncomingExchangeServerSettings:
10:43:38| Info| ServerInstallInfo.KeySettings: System.Collections.Generic.List`1[Microsoft.Crm.CrmKeySetting]
10:43:38| Info| ServerInstallInfo.LanguageID: 1033
10:43:38| Info| ServerInstallInfo.LicenseData: Microsoft.Crm.Admin.AdminService.StoredLicenseData
10:43:38| Info| ServerInstallInfo.ManageGroupsOff: False
10:43:38| Info| ServerInstallInfo.MonitoringServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.MonitoringServiceAccountSpecifiedInConfigFile: False
10:43:38| Info| ServerInstallInfo.PrivReportingGroup: CN=PrivReportingGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:38| Info| ServerInstallInfo.PrivUserGroup: CN=PrivUserGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:38| Info| ServerInstallInfo.ProvisioningServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.ProvisioningServiceAccountSpecifiedInConfigFileProperty: False
10:43:38| Info| ServerInstallInfo.ReportingGroup: CN=ReportingGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:38| Info| ServerInstallInfo.RolesManagerProperty: Current[AppServer, DiscoveryService, ApiServer, HelpServer, DeploymentService]
Requested[AppServer, DiscoveryService, ApiServer, HelpServer, DeploymentService]
Front End Server (Web Application Server, Organization Web Service, Discovery Web Service, Help Server), Deployment Web Service
10:43:38| Info| ServerInstallInfo.SandboxServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.SandboxServiceAccountSpecifiedInConfigFileProperty: False
10:43:38| Info| ServerInstallInfo.SqlAccessGroup: CN=SQLAccessGroup {bb003d33-f23f-44eb-b38c-fcd5efb8bb81},OU=Domain Controllers,DC=crm,DC=com
10:43:38| Info| ServerInstallInfo.SqlServerInstanceName: MSSQLSERVER
10:43:38| Info| ServerInstallInfo.SqlServerMachineName: WIN-9PFU3L4GVFH
10:43:38| Info| ServerInstallInfo.SqlServerName: WIN-9PFU3L4GVFH
10:43:38| Info| ServerInstallInfo.SqlServerNameObject: Microsoft.Crm.Setup.Server.Utility.SqlServerNames
10:43:38| Info| ServerInstallInfo.SystemComponentManager: Microsoft.Crm.Setup.Common.Utility.PowershellSystemComponentManager
10:43:38| Info| ServerInstallInfo.UpdateConfigDb: True
10:43:38| Info| ServerInstallInfo.UpgradeConfigDatabase: False
10:43:38| Info| ServerInstallInfo.UseAnonymousForHelp: True
10:43:38| Info| ServerInstallInfo.VssWriterServiceAccount: NT AUTHORITY\NETWORK SERVICE
10:43:38| Info| ServerInstallInfo.VssWriterServiceAccountSpecifiedInConfigFileProperty: False
10:43:38| Info| ServerInstallInfo.WebServerSettings: SiteId=1, ServerComment=Microsoft Dynamics CRM, ServerBindings=:80:
10:43:38| Info| ServerInstallInfo.WebsiteUninstallData: From Registry: True, RemoveWebsite: False, PreviousAppPool: DefaultAppPool, Previous Physical Dir: %SystemDrive%\inetpub\wwwroot
10:43:38| Info| SystemInfo.MachineName: WIN-9PFU3L4GVFH
10:43:38| Info| SystemInfo.OSVersion: 6.2.9200.0
10:43:38| Info| SystemInfo.ServicePackVersion: 0.0
10:43:38| Info| UserInfo.AccountName: Rami
10:43:38| Info| UserInfo.DomainName: CRM
10:43:38| Info| Building installer list
10:43:38| Info| ActiveDirectoryConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| ConfigDBInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| ConfigDBConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| WebsiteConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| WebServiceBaseConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| WebApplicationConfigurator: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| DiscoveryServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| DeploymentWebServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| SdkServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| HelpServerInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| ServerHelpIndexesInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| DMSnapInInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| SqmConfigurator: Current: False; Requested: False; Operation: None
10:43:38| Info| SandboxServiceInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| AsyncServiceRoleInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| EmailConnectorRoleInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| ServerAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| MaintenanceAsyncServiceInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| ServerMonitoringServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| VssWriterServiceInstaller: Current: False; Requested: False; Operation: None
10:43:38| Info| ServerMsiInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| WindowsSearchServiceInstaller: Current: True; Requested: True; Operation: Uninstall
10:43:38| Info| Initializing installer list
10:43:38| Info| VssWriterServiceInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| MaintenanceAsyncServiceInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| ServerAsyncServiceInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| EmailConnectorRoleInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| AsyncServiceRoleInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| SandboxServiceInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| SqmConfigurator indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| DMSnapInInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38|Verbose| Method entry: Microsoft.Crm.Setup.Common.HelpIndexesInstaller.HelpIndexesInstaller
10:43:38|Verbose| Method exit: Microsoft.Crm.Setup.Common.HelpIndexesInstaller.HelpIndexesInstaller
10:43:38| Info| ConfigDBInstaller indicates no operation to perform: not added to ComposedInstaller.
10:43:38| Info| ServerMonitoringServiceInstaller: Beginning uninstall operation
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.UnregisterRoleAction
10:43:38| Info| UnregisterRoleAction does not apply since _Core is not a explicit server role.
10:43:38| Info| CrmAction execution time; UnregisterRoleAction; 00:00:00.0030175
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Shared.StopMonitoringService
10:43:38|Verbose| Monitoring service is not installed
10:43:38| Info| CrmAction execution time; StopMonitoringService; 00:00:00.0023273
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Shared.UninstallMonitoringService
10:43:38|Verbose| Monitoring service is not installed
10:43:38| Info| CrmAction execution time; UninstallMonitoringService; 00:00:00.0289903
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Shared.UpdateInstalledComponentsRegistry
10:43:38| Info| CrmAction execution time; UpdateInstalledComponentsRegistry; 00:00:00.0030266
10:43:38| Info| ServerMonitoringServiceInstaller: Uninstall completed
10:43:38| Info| ServerHelpIndexesInstaller: Beginning uninstall operation
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.UnregisterRoleAction
10:43:38| Info| UnregisterRoleAction does not apply since ServerHelpIndexesInstaller is not the key installer for this role.
10:43:38| Info| CrmAction execution time; UnregisterRoleAction; 00:00:00.0008760
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Common.UninstallWindowsSearchAction
10:43:38| Info| CrmAction execution time; UninstallWindowsSearchAction; 00:00:00.1392050
10:43:38| Info| ServerHelpIndexesInstaller: Uninstall completed
10:43:38| Info| HelpServerInstaller: Beginning uninstall operation
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.UnregisterRoleAction
10:43:38| Info| Registry updated to reflect removal of the HelpServer role
10:43:38| Info| ConfigDB updated to reflect removal of the HelpServer role
10:43:38| Info| CrmAction execution time; UnregisterRoleAction; 00:00:00.1825344
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.RemoveHelpVDirAccessRegistryKeyAction
10:43:38| Info| CrmAction execution time; RemoveHelpVDirAccessRegistryKeyAction; 00:00:00.0019326
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.RemoveHelpVirtualDirAction
10:43:38| Info| CrmAction execution time; RemoveHelpVirtualDirAction; 00:00:00.4111074
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.RemoveAspNetServiceAccountFromSqlAccessGroupAction
10:43:38| Info| CrmAction execution time; RemoveAspNetServiceAccountFromSqlAccessGroupAction; 00:00:00.0107825
10:43:38| Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction
10:43:39| Error| System.Exception: Action Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction failed. ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(Stream input)
at Microsoft.Crm.SharedUtil.LoadXmlDocumentFromFile(String fileName)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddHiddenSegments(IEnumerable`1 segments, String pathToWebConfig)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
10:43:52| Info| InputResult: Retry
10:43:52| Info| CrmAction execution time; UpdateWebConfigForHelpAction; 00:00:13.6593696
10:43:52| Error| System.Exception: Action Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction failed. ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(Stream input)
at Microsoft.Crm.SharedUtil.LoadXmlDocumentFromFile(String fileName)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddHiddenSegments(IEnumerable`1 segments, String pathToWebConfig)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
11:02:20| Info| InputResult: Retry
11:02:20| Info| CrmAction execution time; UpdateWebConfigForHelpAction; 00:18:27.4911145
11:02:20| Error| System.Exception: Action Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction failed. ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(Stream input)
at Microsoft.Crm.SharedUtil.LoadXmlDocumentFromFile(String fileName)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddHiddenSegments(IEnumerable`1 segments, String pathToWebConfig)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
11:02:21| Info| InputResult: Retry
11:02:21| Info| CrmAction execution time; UpdateWebConfigForHelpAction; 00:00:01.2983989
11:02:21| Error| System.Exception: Action Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction failed. ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(Stream input)
at Microsoft.Crm.SharedUtil.LoadXmlDocumentFromFile(String fileName)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddHiddenSegments(IEnumerable`1 segments, String pathToWebConfig)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
11:02:22| Info| InputResult: Cancel
11:02:22| Info| CrmAction execution time; UpdateWebConfigForHelpAction; 00:00:00.8957938
11:02:22| Info| HelpServerInstaller: Uninstall completed
11:02:22| Error| Install exception.System.Exception: Action Microsoft.Crm.Setup.Server.UpdateWebConfigForHelpAction failed. ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(Stream input)
at Microsoft.Crm.SharedUtil.LoadXmlDocumentFromFile(String fileName)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddHiddenSegments(IEnumerable`1 segments, String pathToWebConfig)
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Shared.Installer.Uninstall(IDictionary savedState)
at Microsoft.Crm.Setup.Shared.ComposedInstaller.InvokeUninstall(Installer installer, IDictionary savedState)
at Microsoft.Crm.Setup.Shared.ComposedInstaller.InternalUninstall(IDictionary savedState)
at Microsoft.Crm.Setup.Shared.ComposedInstaller.Uninstall(IDictionary savedState)
at Microsoft.Crm.Setup.Shared.SetupBase.ExecuteOperation()
11:02:22|Verbose| Method exit: Microsoft.Crm.Setup.Server.ServerSetup.ExecuteOperation
11:02:22| Info| ActivatePage(ServerSetupFinishPage)
*This post is locked for comments
On top of what David mentioned, the call stack seems to point towards the request filtering area
at Microsoft.Crm.Setup.Server.UpdateWebConfigForRequestFilteringActionBase.AddRequestFilteringElements(String pathToWebConfig, String requestFilteringSectionName, String requestFilteringElementName, IEnumerable`1 values, AddValueDelegate addElementDelagate)
From the error it looks the issue is a corrupt web.config - probably the one in the root of the CRM website. The error refers to a character 0x00, which is either a genuine invalid character, or the file encoding is incorrect. Try opening the file in notepad and either resaving using a different encoding, or copy the contents to a new file to overwrite the current one
#1
Mohamed Amine Mahmoudi
83
Super User 2025 Season 1
#2
Community Member
54
#3
Victor Onyebuchi
6
Share
Report
All responses (
Answers (
