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Microsoft Dynamics CRM (Archived)

Downloading Attachments with KingswaySoft

Posted on by 365

Hi,

So I'm using KingswaySoft to extract attachments.  I use FetchXML to query the annotation entity with Batch Size 2000.  When I run it in our Test environment it works fine but in PROD it just time out and nothing gets extracted.  In PROD when I remove the "documentbody" field then I get some result so I'm thinking it has to do with the size of the attachment being too large? but would I get at least some result until it fetch a file too large to be handled?   Is there some condition I can use to limit the size of the file being extracted? Anything I should try?

Thanks for your help.

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  • Pega Profile Picture
    Pega 365 on at
    RE: Downloading Attachments with KingswaySoft

    Per your recommendations I adjusted the batch size, I also updated my KingswaySoft and I'm getting some results now.   Thanks for your help.

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Downloading Attachments with KingswaySoft

    Hi GP,

    Lower your Batch Size setting to fix this issue. Your batch size setting of 2000 is the cause of your timeout errors.

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