i've created a new Sales Invoice - email template/layout based on a copy of the "Default - Email Body" layout.
I edited it in word, added some text that uses Verdana font and imported it into D365BC.
When I tested it by selecting a posted invoice and clicking "Send by Email" from the Print/Send dropdown you get an email dialog which allows you to edit the email created by the layout. Verdana text does not display as verdana in there - its displays as some serif font.
I copied it from the email dialog and pasted it into an empty word document and it pastes correctly as verdana.
after trying to embed fonts in the saved word file i happened to go into Custom Report Layouts, selected 1306 - Sales Invoice and "Process> Run Report", select the relevant invoice and click "Preview", it displays correctly. So as it was displaying correctly there , I emailed it to test and it is fine in the received email.
So the email editor in d365BC seems not to be able to display verdana font! I also tried with calibri and segoe ui and they both work fine in the editor, just verdana doesn't.
Anyone else seen this?