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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Dimension values defau...
Small and medium business | Business Central, N...
Suggested Answer

Dimension values defaulted in an Item does not flow through to Service Items

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Posted on by Community Member

Hi all,

I have an item with default dimensions (Global and Shortcut).

The item is assigned a Service Item Group with the "Create Service Item" flag enabled.

When I sold and ship-posted the item, a corresponding Service Item is created.

However, whatever default dimensions I used in the Item did not flow to the created Service Item.

Is this standard functionality or did I miss a step?

Thanks

I have the same question (0)
  • Suggested answer
    S.Kawamura Profile Picture
    S.Kawamura 1,530 on at

    Hi,

    I also tested this with sales order, but the Dimension of the Item was not passed on to the Service Item as well.
    The result was the same when I created the Service Item manually by specifying Item.
    I haven't checked the AL source code, so I can't say for sure, but I think this is a standard feature.

    I hope this helps you.

    S.Kawamura

  • Community Member Profile Picture
    Community Member on at

    Hi Shinichi

    Thanks for testing it out.  It seems to be a standard feature.  

    To have service item dimensions, the values have to be manually added again.

    Perhaps this is another integration area to improve between Financial and Service Management.

    Peter

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