Hi all,
I have an item with default dimensions (Global and Shortcut).
The item is assigned a Service Item Group with the "Create Service Item" flag enabled.
When I sold and ship-posted the item, a corresponding Service Item is created.
However, whatever default dimensions I used in the Item did not flow to the created Service Item.
Is this standard functionality or did I miss a step?
Thanks
Hi Shinichi
Thanks for testing it out. It seems to be a standard feature.
To have service item dimensions, the values have to be manually added again.
Perhaps this is another integration area to improve between Financial and Service Management.
Peter
Hi,
I also tested this with sales order, but the Dimension of the Item was not passed on to the Service Item as well.
The result was the same when I created the Service Item manually by specifying Item.
I haven't checked the AL source code, so I can't say for sure, but I think this is a standard feature.
I hope this helps you.
S.Kawamura
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