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Microsoft Dynamics CRM (Archived)

Cancel old versions of workflow

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Hi everyone, i have a wee dilema at a clients.  They have an internal sales process workflow, which has had 3 or 4 versions fairly recently.

Couple of issues. 

Some opportunities are running old versions of the workflow, how do i cancel them?  Just opening the opportunity and cancelling doesn't work, i get a lovely 'The selected system job could not be canceled' error and the workflow is still there, running and waiting.....

Also, bizaarly, looking in workflows i can see 1 internal sales process workflow, which is published, however when i do an advanced find against workflows it shows 2 which are published as well as finding the old versions which are running inside opportunites.

I don't understand what is going on.

How do i cancel the old workflow versions which are running?  if i can't cancel them can i update them to be running as the new version?  Can i remove all the old versions of the workflow, system wide?

Cheers


Chris

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    on at

     Hi Chris,

     I could be wrong here, but don't you need to unpublish the workflow first before you can cancel the system jobs?

     Greetings,

    Steven

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