web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... reverse/cancel invoice...

Small and medium business | Business Central, N...

Answered

reverse/cancel invoice where shipment date different to Invoice Date

(1) Share

Report

Report

Posted on by Samantha73

3,315

Hi All

We have a scenario where the SO is converted to a sales shipment on 28 Feb and Invoiced on 1 March. Now we want to cancel the whole chain of events. The problem is if we cancel the posted sales invoice the item ledger entries for return shipment is posted on 1 March thus item qty is not reversed on the same day (i.e. 28 feb). Is there a way to reverse so customer ledger entries reverse on 1 March and Item Ledger entries reverse on 28 Feb?

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Valentin Castravet 32,704 Super User 2026 Season 1 on at

Like (3)

Report
Copy link

Link copied!

You can use a sales return order which separates the item return shipment with the credit memo. You can select a different posting date for both.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1

OussamaSabbouh 2,260 Super User 2026 Season 1

#2

YUN ZHU 1,515 Super User 2026 Season 1

#3

AndrewThomas81 1,373

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans