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Small and medium business | Business Central, N...
Answered

reverse/cancel invoice where shipment date different to Invoice Date

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Hi All
We have a scenario where the SO is converted to a sales shipment on 28 Feb and Invoiced on 1 March. Now we want to cancel the whole chain of events. The problem is if we cancel the posted sales invoice the item ledger entries for return shipment is posted on 1 March thus item qty is not reversed on the same day (i.e. 28 feb). Is there a way to reverse so customer ledger entries reverse on 1 March and Item Ledger entries reverse on 28 Feb?
  • Verified answer
    Valentin Castravet Profile Picture
    28,272 Super User 2025 Season 1 on at
    reverse/cancel invoice where shipment date different to Invoice Date
    You can use a sales return order which separates the item return shipment with the credit memo. You can select a different posting date for both.
     

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