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Unable to Create General Journals in D365 Business Central 24.0

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Posted on by PETERFL

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Hi everyone,
I'm currently using Version CA Business Central 24.0 with an up-to-date Chrome browser on a Windows 11 system. I'm encountering an issue where I'm unable to create General Journals in any of our D365 companies. I keep getting the "Page Unresponsive" message.

Interestingly, I can run reports and post recurring journals without any issues. Other users in our organization can create and post General Journals without experiencing this problem.
Has anyone else encountered this issue or have any suggestions on how to resolve it?

P.S. I have been using D365BC since June 2020
Thanks in advance!

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Dynamics 365 Business Central

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Jun Wang 7,624 Super User 2025 Season 1 on at

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Unable to Create General Journals in D365 Business Central 24.0

change to another browser to see how it works. It doesn't seem to be a BC issue. If you work in an office, ask other user log in your computer and post a gl entry.

easy way is to change computer or switch browser

jun wang
Tech_BC_Gokul 331 on at

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Unable to Create General Journals in D365 Business Central 24.0

Hi

Did you get chances to try in different browsers like firefox, Internet explorer

Or else clear browser chache files and try agian
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Judy Microsoft Employee on at

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Unable to Create General Journals in D365 Business Central 24.0

Hi, that issue may be due to chrome crashes:

The reference link: https://support.google.com/chrome/a/answer/6271277?hl=en#:~:text=Page%20unresponsive%20box,error%2C%20try%20restarting%20your%20device.

Hope it helps.