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Microsoft Dynamics CRM (Archived)

How to add URL in Anchor tag in Template of Unified Interface MS Dynamics 365 v9.1?

Posted on by Microsoft Employee

Hi,

I have an email template which has Anchor tag on Contact entity. This template is working find traditional layout. Anchor tag's "href" property has correct URL.

1307.5.png

But in Unified Interface, template is not working correctly with Anchor tag. Value of "href" tag is automatically change to "#".

26134.6.png

Can anybody please guide me?

Template:

Leo.png

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to add URL in Anchor tag in Template of Unified Interface MS Dynamics 365 v9.1?

    Hi Leo,

    The URL is dynamically added in template. I just add a screenshot of Email Template. There is a field "URL" in "Contact" entity binds in "href" attribute of an Anchor Tag. If I add "URL" in "href"(contact.new_url = "https://www.google.com&quot;), it show me "#" in "href" attribute while opening an email in Activity. If I add full HTML Anchor tag in "URL"(contact.new_url = "<a href="https://www.google.com&quot;>here</a>") field, it works correctly. However, it is working fine if I add static URL in template it self same as you have added.

    This issue is only there with Unified Interface. It is still working correctly in traditional interface.

    Please guide me.

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: How to add URL in Anchor tag in Template of Unified Interface MS Dynamics 365 v9.1?

    Hi partner,

    I've tried in my UCI and the link worked well.

    community343.png

    community343.png

    You could go to "Html" tab and write link with html code.

    Hope it helps.

    Best Regards,

    Leo

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