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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Workflow processes - r...
Small and medium business | Business Central, N...
Suggested Answer

Workflow processes - record type vendor was not supported by this workflow response

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Posted on by Community Member

I have setup a workflow for vendor approval, its working fine for certain users but for some users that has been setup with super user access i get the following error: record type vendor was not supported by this workflow response 

any assistance with this please?

I have the same question (0)
  • Suggested answer
    Mahi0521 Profile Picture
    Mahi0521 10 on at

    Hi,

    Does the setup workflow have any pre-conditions?

    If your workflow is not matched with your "OnCondition" Check your OnCondition ,

    workflow sends only if it matches your Conditions, otherwise you get error "This record is not supported by related approval workflow ."

    Thank you.

  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,296 Super User 2026 Season 1 on at

    It's not related to the user. It is to the vendor record.

    Check your workflow to see if there is any filter condition on the vendor.

  • Community Member Profile Picture
    Community Member on at

    Thank you for your reply, please note this is on all vendors, below is the workflow that has been setup

    2020_2D00_01_2D00_14_5F00_08_2D00_34_2D00_54.png

  • Raju Gudipalli Profile Picture
    Raju Gudipalli 185 on at

    Enable set to false.

    Try setting it to true.

  • Community Member Profile Picture
    Community Member on at

    its disabled because they cannot approve vendors

  • Community Member Profile Picture
    Community Member on at

    i dont have any pre conditions

    2020_2D00_01_2D00_14_5F00_08_2D00_56_2D00_11.png2020_2D00_01_2D00_14_5F00_08_2D00_56_2D00_40.png6445.2020_2D00_01_2D00_14_5F00_08_2D00_34_2D00_54.png

  • Community Member Profile Picture
    Community Member on at

    Are there any preconditions to display the workflow of the vendors?

    I believe it's the superuser that needs to grant access to display the workflow of the vendors.

    Regards.

  • Community Member Profile Picture
    Community Member on at

    There are no  pre conditions, the user has been setup as a super user on BC

  • Mahi0521 Profile Picture
    Mahi0521 10 on at

    Check in Accounts payable parameters -

    On the General tab, on the Vendor approval FastTab, set the Enable vendor approvals option to Yes.

  • Community Member Profile Picture
    Community Member on at

    Please see below, i dont have that option

    2020_2D00_01_2D00_14_5F00_14_2D00_00_2D00_58.png

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