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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to handle Country/...
Small and medium business | Business Central, N...
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How to handle Country/Region conflict within integration table

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Posted on by Alaa Ramadan 4,130

Hi 

We are using Business Central integration with Dynamics 365 Sales where it sync accounts from CRM to Customers in BC.

I got the error below which i know the reason but not sure how to fix.

The field Country/Region Code of table Customer contains a value (CANADA) that cannot be found in the related table (Country/Region).

Account address in CRM has the value 'Canada' in the country field while BC has country code as 'CA'

I have added another country code in BC with the value 'CANADA' but still not working.

Appreciate any help.

 

  • Suggested answer
    raelhefn Profile Picture
    raelhefn Microsoft Employee on at

    Hi,

    Try to to change country codes in D365 Sales / CRM data to match the ones in BC.

    Related Post : community.dynamics.com/.../800273

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