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Microsoft Dynamics CRM (Archived)

Error When Adding New Product

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Posted on by 1,788

Scenario: System working fine on 7.0.1.228. I exported all customizations and imported them into 7.1.0.1086.

I am working with the MS sample data at the moment. I have enabled all the sample Business Rules.

Problem: When adding a new Product I receive the error below:

 

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: uom With Id = f5a217f2-74b0-466f-833b-5726d08793f7 Does Not ExistDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ErrorCode>-2147220969</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>uom With Id = f5a217f2-74b0-466f-833b-5726d08793f7 Does Not Exist</Message>
  <Timestamp>2015-06-04T08:26:48.8257021Z</Timestamp>
  <InnerFault i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

How can I decipher what the missing UOM is?

Many Thanks.

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  • Suggested answer
    purwar purwar Profile Picture
    2,836 on at
    RE: Error When Adding New Product

    When you create a business rule that contains reference to a specific record , the business rule is referencing the guide for that record that exists behind the scenes in the database. When we move our business rule from development to production, the business rule is still referencing the guide from development. Hence the error: “uom With ID = XXXXX Does Not Exist”.

  • Verified answer
    purwar purwar Profile Picture
    2,836 on at
    RE: Error When Adding New Product

    I am thinking , business rule to automatically set the Default Unit and Unit Group on the product form.

    1-Go into the business rule in production and deactivate the rule.

    2-Delete the Primary Unit in  from the Value field.

    3. Then re-select the Unit.

    4-Save and activate.

  • MDS Profile Picture
    1,788 on at
    RE: Error When Adding New Product

    OK thanks... I will look into your solution :)

  • purwar purwar Profile Picture
    2,836 on at
    RE: Error When Adding New Product

    Check my previous ans.

  • MDS Profile Picture
    1,788 on at
    RE: Error When Adding New Product

    Thank you. I deleted and re-created the Business Rules, and all is working correctly again.

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