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Why PO status still show pending prepayment after applying payment journal of prepayment 50%

Posted on by 4,359
Hi Community,
 
Given this scenario.
 
I have a prepayment 50% in a Purchase Order of an item that cost $100.
 
Now I understand to post a prepayment in PO. I simply go to Prepayment > Post Prepayment Invoice, and Navision will post the 50% of the total amount of $100, which will be $50.
 
The status of Purchase Order will go from Open to become Pending Prepayment.
 
So to invoice this prepayment from the PO, I will need to go to Payment Journal to apply this prepayment of 50%.
 
I thought that by doing this, the status of the PO will go from pending prepayment to Release. However, it is still at Pending Prepayment.
 
How come? Is it because, I still have yet to make the other 50% of the payment to complete the total amount?
 
Thank you for your advise.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    Why PO status still show pending prepayment after applying payment journal of prepayment 50%
    Hi, hope the following helps.
     
    Thanks.
    ZHU
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Why PO status still show pending prepayment after applying payment journal of prepayment 50%
    I believe this is normal behavior. You should be able to ship/invoice the order after the prepayment invoice has been posted. You don't have to make 100% to change the order to release status.  
     
    Refer to the below for more info
     
     
     
     
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,816 Super User 2024 Season 2 on at
    Why PO status still show pending prepayment after applying payment journal of prepayment 50%
    There is a job queue that runs and updates the status of purchase orders from 'Pending Prepayment' to 'Released' once the payment is posted. You can check the Job Queue Entries page to see if this job is there. I'm guessing the job queue is either not there, or it hasn't had a chance to run yet as its run frequency is not very often. If it doesn’t appear, make sure that 'Check Prepayment when Posting' is enabled in the 'Purchases & Payables Setup' page, and that will create the job queue. 
     

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