Supply chain | Supply Chain Management, Commerce

Setting up Serial Number inventory tracking

(0) Share

Report

Posted on by Community Member

Hello,

My company is looking to start tracking some of our parts by serial number. We purchase the items and they already have the serial number. We just want to store that number in the system with the part. Then when we resell the item, we can pull that serial number to the sales order.

Can anyone point me toward a good video or link to setup this process in D365F&O? We are not doing any tracking right now and just want to do it for certain parts.

Any help would be appreciated.

Thanks,

Shawn

I have the same question (0)

All responses (12)

Answers (0)

Suggested answer

Rahul Mohta 21,030 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

any posted transactions are fine, however should do after inventory close and as Guy T mentioned, after changing tracking dimension it would be enabled during sales process and not PO if using the switch Register serial numbers in sales process

Was this reply helpful? Yes No
Guy Terry 28,870 Moderator on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

Hi Shawn,

You are on the right track with the Tracking dimension changes being discussed. I just wanted to mention that the link to the docs site posted above is for 'Register serial numbers in sales process' and specifically will not allow you to register a serial number during Purchase order receipt.

Was this reply helpful? Yes No
Suggested answer

Rahul Mohta 21,030 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

possible to change after all on hand inventory =0 and no open transactions exists

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

If the item has transactions, does that mean it can't be changed?

Was this reply helpful? Yes No
Suggested answer

Rahul Mohta 21,030 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

additionally try just to update tracking dimension group on released products

Hope the item had no transactions

Was this reply helpful? Yes No
Suggested answer

Andrew Xu 3,877 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

Hi,

Try to

1. clear the tracking dimension group on your product first.

2. then clear the tracking dimension group on the released products of that product.

3. set tracking dimension group on your product to 'Serial'.

4. set tracking dimension group on your released product to 'Serial'. (if tracking dimension group is already set to 'Serial' automatically, ignore this step)

Hope this works out for you.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

It get the below error if i try doing that.

The specified tracking dimension group cannot be assigned because at least one item that is assigned to this product is using another tracking dimension group.

Was this reply helpful? Yes No
Suggested answer

Andrew Xu 3,877 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

it's at Product -> Dimension groups -> Tracking dimension group of your released product form

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

Hey,

That is active, but how to do i change it on the part? I want to changed that None to serial, but it is blocked out.

Thanks,

Shawn

Was this reply helpful? Yes No
Suggested answer

Andrew Xu 3,877 on at

Like (0)

Report

RE: Setting up Serial Number inventory tracking

Make sure you have serial number acticated for the tracking dimension group of your item,

Was this reply helpful? Yes No