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Microsoft Dynamics CRM (Archived)

CRM 2016 On-Premise Compatibility with Office 365 Outlook Client?

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Hello.

I´d like to know if Dynamics CRM 2016 On-Premise is compatible with Office 365 Office Outlook Client.


Regards

Junior Consultant

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  • Verified answer
    Drew Poggemann Profile Picture
    Drew Poggemann 4 on at
    RE: CRM 2016 On-Premise Compatibility with Office 365 Outlook Client?

    Hi Junior consultant,

    First of all, you would need to configure the server side synchronization and this is supported with Dynamics CRM on premise and Exchange Online (which would apply to your Office 365 environment).  

    technet.microsoft.com/.../mt703269.aspx

    Now there are a couple of different things you can do on the Outlook side for integration to Dynamics CRM 2016:

    1.  Outlook Client - www.microsoft.com/.../details.aspx

    2.  Dynamics 365 App for Outlook - Supported with on premise technet.microsoft.com/.../dn946901.aspx

    Hope this helps!

    Thanks,

  • Verified answer
    Bas van de Sande Profile Picture
    Bas van de Sande 4,383 on at
    RE: CRM 2016 On-Premise Compatibility with Office 365 Outlook Client?

    Hi Junior Consultant (nice nick name ;) )

    You mean the full blown windows Outlook client?  

    In that case, it is compatible.  You might need to configure your on prem CRM as IFD

    I hope this helps you forward

    Bas

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