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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / PCI Compliant Plug-In ...
Microsoft Dynamics CRM (Archived)

PCI Compliant Plug-In for Payment Processing

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Posted on by bowens11

I am looking for a PCI compliant plug-in for payment processing through Dynamics CRM. We are a small business and currently using Quickbooks for accounting and payment processing, using eBizCharge and PC ProCharge for our payment gateways.

What are your recommendations?

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  • Suggested answer
    mscrmba Profile Picture
    mscrmba on at

    According to Microsoft:

    The Microsoft Dynamics CRM Online service is not suitable for processing, transmitting, or storing PCI-governed data. PCI-DSS is an industry standard designed to protect and maintain sensitive data during transmission and storage throughout the data life cycle. At a minimum, organizations that support transactions via credit and debit cards are required to have a degree of compliance to the PCI standard.

    msdn.microsoft.com/.../jj134081.aspx

    So.... anything that doesn't store the card details (even temporarily) in CRM (tokens are OK).

    If you're happy with your current partners and they're a PSP (PCI-compliant payment services provider) then try to go with one of them i.e. don't add another lot of reconciliation into your list of things to do.

    eBizCharge may have something/be able to create something fairly cheaply given they work with NAV.  It'd be worthwhile talking with them.

    You may want to look for  a partner in your country/region (to ensure local support & processing).

    Other Options:

    www.powerobjects.com/.../powercharge-2

    would give you a range of credit card-related functionality (which you may or may not need) in  conjunction with one of  ePN (which has QuickBooks integration), Beanstream (seems to be USA/Canada only) or Authorize.net  or can develop to meet e.g. eBizCharge (they say they're happy to provide you a quote to do so - so I'd take them up on that offer)

    www.nodus.com/crm_charge.html  (CRM Vertex use Nodus in creating a number of payment gateway integrations as part of their Dynamics CRM portal product)  and Nodus have a commitment to Dynamics (GP at least)

    ADX Studio integrate their portals with CRM and with PayPal and Authorize.NET  so either of them might be good options.

    www.bluepay.com/.../enterprise-plugins

    might be an option as is integrates with QuickBooks - there's no mention of a Dynamics CRM connector, but they might have it on their development path.

    I think that they all claim PCIDSS Compliance for credit card processing.

  • Bruno Lucas Profile Picture
    Bruno Lucas 5,421 on at

    Hi bowens11,

    As mscrmba mentioned, if you just want a PCI product, something like the Nodus will do it. PCI certified products usually state that they are compliant.

    Now, if you want to become PCI compliant, than it's a more complicated process. Beside getting an add-on PCI compliant you will need to make sure all the parts involved on the process and the way they integrate is secured. It may pay to hire a security consultant.

  • mscrmba Profile Picture
    mscrmba on at

    If you are a small organisation I would recommend you do not try to become PCIDSS compliant yourself (unless you already operate in a super-secure physical, data and systems environment e.g. an International Embassy's communications room...).

    This is one thing that you should outsource.  

    The compliance costs of doing it in-house are horrific (the forms go on forever).

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