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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Posted Sales Invoice c...
Small and medium business | Business Central, N...
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Posted Sales Invoice credit that only affect customer ledger entries

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Posted on by Samantha73 2,437
Hi All
Is there a way to reverse only the customer ledger entries related to a posted sales invoice by creating credit or cancel invoice function?
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Business Central
Business Central
Business Central
  • Samantha73 Profile Picture
    Samantha73 2,437 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    What I really want to achieve is cance/reverse posted invoice without affecting the item ledger entries
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    Azqar Profile Picture
    Azqar 50 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Try GL register please
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    Valentin Castravet Profile Picture
    Valentin Castravet 24,793 Super User 2024 Season 2 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Can you expand on what you're trying to achieve? Is the customer getting a refund without returning the inventory? Or is the invoice getting booked under bad debt, or something along those lines?
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    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    not sure what you mean by only the customer ledger entries or why? If you navigate into find entries, there are a bunch of entries. If user reverse it, the associated entries will be reversed as well.
     
    Jun Wang
     
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    Gavin Profile Picture
    Gavin 2,339 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Hi,
     
    Every entry you post in a journal will create GL Entries therefore if you just want to effect Customer Ledger Entries enter the balancing GL code as your debtors control (accounts receivable) account. 
     
    This way the GL entries will Debit and Credit the same account so the GL entries will have a net effect of nil.
     
    Thanks
    Gavin
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    Tech-Lucky Profile Picture
    Tech-Lucky 796 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    You may utilize the General Journal Page with the document type 'credit memo', applying it to the entry number specified as 'customer Ledger Entry no.

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