Dynamics Community Forum Thread Details

CRM 2015 Outlook Plugin Installation Issue

Hi,

I am having difficulties with installing the CRM 2015 outlook plugin on a number of end users (including myself) workstations. In every instance the installer will stop after reaching a point where it complains about the a software prerequisite's (vcredist_x86.exe, digital signature is invalid. (see installer log output below).

Am wondering if anyone else has encountered the same issue or something similiar? We use Windows 7 Enterprise SP1 as our corporate desktop and our CRM environment is CRM 2015 (7.0.0.3543).

INSTALLER LOG OUTPUT STARTS HERE:

11:22:34| Info| Installing VCRedist 12 with version 12.0.21005
11:22:34| Info| Get the job key value BITSLocalTempDir as C:\Users\DCHILI~1.CIH\AppData\Local\Temp\MSCRM_{6B0AB2B6-8C67-412C-A81F-9F3DF47B48DA} from the registry.

11:22:34| Info| Prereq component installer will use downloaded installer for vcredist_x86*.exe.
11:22:34| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\DCHILI~1.CIH\AppData\Local\Temp\MSCRM_{6B0AB2B6-8C67-412C-A81F-9F3DF47B48DA}\vcredist_x86_12.exe
11:22:34| Info| CIsVcRedist10Installed=1
11:22:34| Info| VCRedist 10 SP1 with version 10.0.40219 is already installed
11:22:34| Info| Initializing COM.
11:22:34| Info| Initialized COM.
11:22:34| Info| Error occured when checking signature of "C:\Users\DCHILI~1.CIH\AppData\Local\Temp\MSCRM_{6B0AB2B6-8C67-412C-A81F-9F3DF47B48DA}\vcredist_x86_12.exe": File is not signed.
11:22:34|Warning| Installation package C:\Users\DCHILI~1.CIH\AppData\Local\Temp\MSCRM_{6B0AB2B6-8C67-412C-A81F-9F3DF47B48DA}\vcredist_x86_12.exe failed validation check(s).
11:22:34| Info| Uninitializing COM.
11:22:34| Info| Uninitialized COM.
11:22:34| Info| Uninitializing COM.
11:22:34| Info| Uninitialized COM.
11:22:37| Info| Clean up the BITS downloader.

11:22:37| Info| === Setup bootstrap logging ended 1/19/2016 11:22:37 AM ===

Quick Links