web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... Can't open company...

Small and medium business | Business Central, N...

Suggested Answer

Can't open company due to a not payed license for manufacturing companies

(0) Share

Report

Report

Posted on by Erik KOhler

420

Hello all,

I used the trial period for the last 20 days and startet building a new company. Today we received the Business Central Premium licenses and we are not able to access the new company anymore.

The users are updated in BC, they show the premium license and have permissions to enter the company.

Does anyone know this error?

for all english speaker the error says: The company could not be opened due to a not payed license for manufacturing companies.

Any help will be appreciated.

Thanks

Erik

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Andy Sather Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hello Erik - Is a delegated admin (Internal Admin) able to access the environment? If so, can you have them go to the users list and click Actions > Refresh User Groups? This should sync the Premium license to Business Central. If this does not work I would suggest you raise a support request to Microsoft support via your CSP / Partner.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1

OussamaSabbouh 2,091 Super User 2026 Season 1

#2

YUN ZHU 1,032 Super User 2026 Season 1

#3

Dhiren Nagar 946 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans