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Hi everyone,
We are facing an issue on our dev instance , But there are no jobs running related to that . We found this error in event viewer. This error is occurring continuously like per each sec more than 10 times. any suggestions
Host name: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type <guid> has failed
Organization ID: JobId: <guid> OrgId:<guid> JobType:50; ErrorMessage:Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration ---> System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration
--- End of inner exception stack trace ---
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager) ErrorAction:Fail Exception:Unhandled Exception: Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)
Inner Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration
Organization Unique Name: %4
Error code: %5
Error description: %6
#1
Mohamed Amine Mahmoudi
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Super User 2025 Season 1
#2
Community Member
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#3
Victor Onyebuchi
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