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Microsoft Dynamics CRM (Archived)

BusinessUnit With Id = {ID} Does Not Exist

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Posted on by 1,065

Hi all,

In my MS Dynamics CRM 365 organization I'm getting a pretty strange error when trying to create records of a custom entity. Basically, after clicking on "Save" I get the following error:

record-is-unavalable.png

After downloading the error log, I see that the error is:

BusinessUnit With Id = {ID} Does Not Exist


The thing here is that I've disabled all plugins and Scripts related and I'm keep getting the same error. Also, I'm logged as System admin, so priviledges shouldn't be the problem.

Any workarounds?

Thanks in advance!

*This post is locked for comments

  • Naveen Setty Profile Picture
    Naveen Setty 5 on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hi Enrique,

    I even facing the same issue now, could you please give the solution details done for this if you can. Thanks in advance!

    Error: The parent business Id is invalid.

    BusinessUnit With Id = e4e4e837-8079-41cf-8670-eddaaed1efff Does

    Not Exist

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hi Enrique

    Even we are facing the same issue and unable to fix the issue from quite some time now. Could you please share more details on your finding please.

  • Verified answer
    EnriqueMdz Profile Picture
    EnriqueMdz 1,065 on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hello. Following up with this issue, it was not related to any customization such as a plugin or JS, this was an integration issue regarding special characters(Pretty strange as well). We just had to remove them and everything started to work fine. Thanks to all for your answers!

  • Kamaldeep Singh Profile Picture
    Kamaldeep Singh 80 on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hi,

    is this happening all of a sudden on existing solution which was working fine earlier? or did you imported your solution to a new org and now trying to create some master configuration. Please check for the GUID which may be in any code "on Save".

    Thanks,

    Kamaldeep

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hi,

    from my point of you still have some code running somewhere.

    Like finding a businessunit or set a businessunit.

    I am pretty sure of it because of the "{ID}" in the error message, because you should normally have more somthing like BusinessUnit With Id = {CDEF7890-ABCD-1234-ABCD-1234567890AB} Does Not Exist

    So as Karsten said please be sure to disable all the plugin, workflows, js files, business rules,...

  • Karsten Wirl Profile Picture
    Karsten Wirl 4,477 on at
    RE: BusinessUnit With Id = {ID} Does Not Exist

    Hello Enrique.

    First, please verify that you really have disabled all plug-ins, js-files or workflows on your entity.

    Second, can you post the complete error message?

    Third, do you have checked the Event Viewer on your server?

    Kind regards,

    Karsten

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