PO product receipt cancellation

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Posted on by Yekta Goleli

Hi,

Project Purchase Order items received, but now need to be returned.

I cannot 'Cancel' the Product receipt because "Cancel" button is grayed.

Inventory on hand - QTY is correct. There are no reservation on the qty. PO is not invoiced. And, The locations are the same as their first original location.

Any idea what may have caused this?

And, how do I get these items out of stock?

Thanks for support :)

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Laurens vd Tang 4,521 Super User 2026 Season 1 on at

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Hi Yekta,

Can you check the status of the inventory transaction? I'm wondering whether it is already consumed on the project?

Regards,

Laurens

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Yekta Goleli 5 on at

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First of all, thanks for your answer.

However, we do not use the project management and accounting module. So I don't think the problem is there.

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Laurens vd Tang 4,521 Super User 2026 Season 1 on at

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Hi Yekta,

Why you mention then 'Project purchase order'?

Regards,

Laurens

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Aparisi82 2,190 on at

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Is this an intercompany PO? If the sales part is invoiced you cannot cancel the delivery note.

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