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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Audit History not disp...
Microsoft Dynamics CRM (Archived)

Audit History not displaying data

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Posted on by D365 Freelancer 365

Some of my audit log data is not showing any data as per the screen shot below.

To the best of my knowledge auditing has been enabled for the contact entity and fields.

Additionally the audit log files have not been deleted. 

Can anyone explain what is happening here?

2018_2D00_07_2D00_27_5F00_9_2D00_51_2D00_22.png2018_2D00_07_2D00_27_5F00_10_2D00_01_2D00_57.png

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  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    As you mentioned audit record  has not been deleted , so  might be auditing was disable for the particular field or in the organization during that time .

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi,

    This is a known issue/ behavior. This happens when the auditing is disabled/ enabled. Check the following threads-

    community.dynamics.com/.../150552

    community.dynamics.com/.../153919

    social.microsoft.com/.../ms-dynamics-crm-audit-history-shows-icons-instead-of-values

    Hope this helps.

  • D365 Freelancer Profile Picture
    D365 Freelancer 365 on at

    I am pretty sure I never turned audition off for the contact entity. Can this happen when importing a solution or maybe CRM Upgrade from version 8 to version 9?

  • David Jennaway Profile Picture
    David Jennaway 14,065 on at

    Whether auditing is enabled on an entity is configure in the entity metadata. If a solution contains entity metadata (this is an option you get when adding assets of an entity to a solution), then this will override the metadata in the destination. So, yes, importing a solution can turn auditing on or off

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