NEW ITEM creation problem business central

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Posted on by KRM

Hi,

I have two users who have all the same permission sets in business central but one of the users is not able to create/delete items whereas the other one is. As can see from the picture below the action "New item" and "Delete" is sort of blured out and not clickable for one of the users.

I have gone through the permissions of both users and they have the same user groups, same permissions (pic below), same role in the role center, and nothing strange with personalized pages.
I even thought I might have to add the user as warehouse employee or something, because that was the only setup different from the user for whom the item creation is working, but no luck.

I was wondering if there is anything I am forgetting to check here ? Has anyone come across similar issues ?

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Robert Jolliffe 859 on at

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RE: NEW ITEM creation problem business central

Check if both users are Full users or if one is a TEAM Member
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YUN ZHU 82,927 Super User 2025 Season 1 on at

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RE: NEW ITEM creation problem business central

Hi, Is this a trial Tenant? it seems your trial period has expired.

More details: https://yzhums.com/6861/

Or the license has expired and can only be modified data by the admin?

For reference only:

https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires?view=o365-worldwide#what-happens-to-data-when-a-subscription-expires

Hope this will help.

Thanks.
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Community Member on at

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RE: NEW ITEM creation problem business central

KRM,

The User who cannot add Items, gray out, they are going to the Item List and the New is gray, yes?

Steve