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Hi all, I am using Microsoft Dynamics 365 CRM Field Service. I want to track my technicians location time period when he/she change its location. Is it possible by using Microsoft Dynamics 365 CRM Field Service?
If yes, than How?
Thank you
Regards,
AW
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I think following solution will be helpful:
As you said, you want to track location every-time user change status on location entity, you can do that customization or contact me.
Hi Pranav and all
My requirement is: When a user change their status on a location entity. I have to start locking his locations on every change of location and make a complete through tracking all this stuff. Is it possible?
Thank you
Regards,
AW
I think there is no way user can intimate crm application that they have changed the location, so its crm app responsibility to poll the current location of user. Now in that case if you automate the process you can have a crm job which will do that for you. Based on the shared code (above link) you can poll the user locations and display on a dashboard.
Not a very neat solution however I don't see any other default way of doing this.
Regards,
Pranav
Hi Pranav,
I know this one but if I want automation then what is the solution? This solution is working on button. I don not need this one. Users are not going to do anything.
Thank you
Regards,
AW
Hi Abdul,
you can use something like this....
community.dynamics.com/.../get-current-location-from-the-device-in-dynamics-365
hope this helps.
Regards,
Pranav
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