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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to track users loc...
Microsoft Dynamics CRM (Archived)

How to track users location?

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Posted on by Abdul Wahab 12,119 Moderator

Hi all, I am using Microsoft Dynamics 365 CRM Field Service. I want to track my technicians location time period when he/she change its location. Is it possible by using Microsoft Dynamics 365 CRM Field Service?

If yes, than How?

Thank you

Regards,

AW

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I have the same question (0)
  • Verified answer
    PranavShroti Profile Picture
    PranavShroti 4,510 on at

    Hi Abdul,

    you can use something like this....

    community.dynamics.com/.../get-current-location-from-the-device-in-dynamics-365

    hope this helps.

    Regards,

    Pranav

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at

    Hi Pranav,

    I know this one but if I want automation then what is the solution? This solution is working on button. I don not need this one. Users are not going to do anything.

    Thank you

    Regards,

    AW  

  • Suggested answer
    PranavShroti Profile Picture
    PranavShroti 4,510 on at

    I think there is no way user can intimate crm application that they have changed the location, so its crm app responsibility to poll the current location of user. Now in that case if you automate the process you can have a crm job which will do that for you. Based on the shared code (above link) you can poll the user locations and display on a dashboard.

    Not a very neat solution however I don't see any other default way of doing this.

    Regards,

    Pranav

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at

    Hi Pranav and all

    My requirement is: When a user change their status on a location entity. I have to start locking his locations on every change of location and make a complete through tracking all this stuff. Is it possible?

    Thank you

    Regards,

    AW

  • Vishal Grade Profile Picture
    Vishal Grade on at

    I think following solution will be helpful:

    https://dynamics365blocks.wordpress.com/2018/02/06/how-to-track-user-location-in-dynamics-365-for-phone-app-part-2-track-user-on-google-map/

    As you said, you want to track location every-time user change status on location entity, you can do that customization or contact me.

  • halima Profile Picture
    halima 25 on at

    Hi,

    can you tell me how to I see the location updates done on the app on the schedule board

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