Decimal printing problem on Invoices

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Posted on by Community Member

Hello,

On a GP instance where the Reports and Forms dictionaries are shared we have 1 user who prints 5 decimal places for the Canadian dollar on sales invoices.

Her access mirrors another user who prints 2 decimals on the same machine. They are both power users.

Does anyone know what could be causing this problem?

Thank you,

Donnette

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coquisalsa 2,725 on at

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Hi Donnette,

A couple of questions:

Does this happen when both users print the same invoice number?
Have the report been modified?

Check the DDL "Alternate/Modified Forms and Reports ID" from the "User Security Setup" window for each of the 2 users and compare if they are the same.

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Beat Bucher GP Gee... 28,058 Moderator on at

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Hi Donette,

With the security profiler from the support debugging tools you would figure out spot on...

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