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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / showing extra word &qu...
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

showing extra word "Contact" after exporting view to excel in D365

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Posted on by Narendra Sunkara 467

Hi All,

I am using D365 online and created Public View to show case data.

I have included few Customer entity fields in the view along with Case entity fields.

Problem is after I export this view data to Excel it is showing extra heading "Contact" for Customer fields. Which is showing properly in CRM

Here is excel view : 

pastedimage1593132438497v1.png

CRM View(Which is fine for me)

pastedimage1593132504931v2.png

Can we able to fix this without customization or is it OOB behaviour

Regards,

Babu

I have the same question (0)
  • Suggested answer
    winston he Profile Picture
    winston he 220 on at

    Hi

    Could the field name just be "Former name(Customer) (Contact)  and it's just cut and part displayed due to the column width limitation in the view?  You can go to contact entity and check the field customization to get the exact display name.

  • Narendra Sunkara Profile Picture
    Narendra Sunkara 467 on at

    Hi Thanks for your reply.

    I checked in the Contact entity and display name is Just "Former name"

    pastedimage1593153432861v1.png

    Regards,

    Babu

  • Verified answer
    Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at

    It is the OOB behaviour for the Excel Export functionality to add the name of the related entity with the brackets at the end. It is not only for Customer entity fields, it happens for any fields from the related entity added to the view. (e.g. If you add the Full Name of the created user to the view, it will only show "Full Name (Created By)" in the view but the exported excel column will be "Full Name (Created By) (User)")

    You are not able to fix this behaviour.

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