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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Warehouse Counting by Item

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Posted on by

Hi There! 

I am having an issue processing a cycle count plan for a specific item. I select my query and process the cycle plan however I get many more items than what was put in my query. This happens both when I define a location and when I dont. I am initiating the work in the mobile application. Any insight would be very appreciated! 

Cycle Count Plan: 

4885.pastedimage1607032835443v3.png

7065.pastedimage1607032817031v2.png

Work Created: 

4604.pastedimage1607032779198v1.png

Thanks! 

Vanessa

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Moved to the d365 forum

  • Suggested answer
    Ashish Upadhyay79 Profile Picture
    Microsoft Employee on at

    Hello Vanessa,

    I tried this on my test environment and found this to be working fine, can you check if you have any customization around the Cycle Count functionality.

    Regards,

    Ashish

  • Suggested answer
    JiwanWanji9 Profile Picture
    365 on at


    This is the same issue i was facing couple of weeks back, Product query works only for partial location counting. Problem is we are doing location level counting but for specific items to reflect on the work order you will have to break the work template line by item number. Only then the item numbers will be available on the work order.

    Below is OOB config. do this for the work template you. It should work.

    pastedimage1607573029403v2.png

    pastedimage1607573001751v1.png

    When you create a CC work you will notice the filter item numbers available on the work order lines, and the CC scanning happens only for those items.

  • Warehouse Guru Profile Picture
    5 on at

    Hey i have been looking into alot of info regarding picking and came across a really great case study that made me change course with my approach to picking. www.peaklogix.com/.../ Hope this helps, I found a lot of useful info as I searched around this site as they really seem to know there stuff.

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