web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Hyperlink for opening third party software returns "Link address is not valid"

(0) ShareShare
ReportReport
Posted on by

Hello All,

I'm trying to open third party software via a new tab from BC webinterface, this via an action which led me to use the "HYPERLINK(url)" method.

However this method throws me an "Link address is not valid." error. As stated on the above mentioned hyperlink documentation, the syntax must be valid.

When I copy/paste my hyperlink in a browers tab, it works as intended. It opens third party software fine without errors.

When I put the url in a field on a page, with extended datatype URL, it allows interaction and opens fine without errors.

This leads me to think that the url-validation of the hyperlink procedure is not working as intended.

Since the Hyperlink procedure allows "Mailto://" and "file://" usage without flaw, I fail to understand why it would consider my hyperlink invalid

Hyperlink: thirdPartySoftware://open:fileid+%3d+ffffffeb-ffff-ffff-3184-d7430f4b3e52

Our system is running BC version 18

If anyone has encountered a similar problem, can tell me where the Hyperlink procedure code is located or has alternative ideas, that'd be greatly appreciated

With kind regards

Tim

Edit:
To solve this issue, we currently put the hyperlink in a field on the page, with extension type URL. It doesn't look as nice but gets the job done as intended.

  • Verified answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    That is by design and cannot work in WebClient.

    docs.microsoft.com/.../ui-how-add-link-to-record

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
11manish Profile Picture

11manish 9 Super User 2026 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 1 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans