Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Map primary incident t...
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Map primary incident type from work order to work order product

(0) ShareShare
ReportReport
Posted on by EBMRay 879

Hello everyone,

I would like to populate automatically the Work order incident (Lookup value) while creating a new work order product from the work order entity based on the primary incident type value.
Mapping.png

I have tried to configure the mapping between those two fields but I got the below error:
Screenshot-2022_2D00_02_2D00_19-150721.pngScreenshot-2022_2D00_02_2D00_19-150640.png

It seems that the mapping will not work and I would need to do it through JS onLoad of the Work order product form to set the Lookup value automatically for that field.

If so, could you please confirm if this is the right way of doing it and provide a sample code?

Any help is highly appreciated.

Thank you!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Map primary incident type from work order to work order product

    Hi EBMRay,

    Yes, you could use onLoad to do this. Please try this code:

    function onload(executionContext) { 
	var formContext = executionContext.getFormContext();
	var workorder = formContext.getAttribute("msdyn_workorder").getValue();
	if(workorder != null && workorder.length > 0){
		var workorderID = workorder[0].id.replace("{","").replace("}","");
		Xrm.WebApi.retrieveMultipleRecords("msdyn_workorderincident", "?$filter=_msdyn_workorder_value eq "   workorderID).then(
			function success(result){
				if(result.entities != null && result.entities.length > 0){
					var incident_type = new Array();
					incident_type[0] = new Object();
					incident_type[0].id = result.entities[0]["msdyn_workorderincidentid"];
					incident_type[0].entityType = "msdyn_workorderincident";
					incident_type[0].name = result.entities[0]["_msdyn_incidenttype_value@OData.Community.Display.V1.FormattedValue"];
					formContext.getAttribute("msdyn_workorderincident").setValue(incident_type);
				}
			}, function fail(error){
				console.log(error.message);
			}
		); 
	}
}

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,401 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans