Can't close Manufacturing Order

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Posted on by Community Member Microsoft Employee

When trying to open a "manufacturing order close" transaction, I get the message:

"This record can't be opened because it has incomplete automated data collection records"

Which prevents us from closing this MO. The MO is fully received and does have direct labor collected on it. I don't see anything that looks "incomplete".

We use a third party tool which utilizes Automatic Data Collection, and a computer acting as an ADC. This is the only MO that has this problem so far.

Any ideas? Thanks.

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Community Member Microsoft Employee on at

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Re: Re: Can't close Manufacturing Order

Thank you,
The table where unclosed transactions were residing, was SF010501. I simply removed the line items attached to that MO and was able to close the MO after this.
Richard Whaley 25,195 on at

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Re: Can't close Manufacturing Order

Most ADC systems post a scan when the user starts work on a step and then a second scan when the worker finishes the step. These two scans are then posted to the MO as one transaction.

If a user scanned in but not out, then a record is left in the scans table for the MO. Look in the scans file (check with the ADC vendor)