Update 25.0 -installed extensions is not compatible

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Posted on by Leila Gulliver

Good Morning,

We are trying to update our sandbox environment to V 25.0 for testing however it keeps failing due to the below error.

[ { "ExtensionId": "4aadc1a9-c361-4b86-a749-139a492026a0", "ExtensionName": "Jet Library for Business Central", "ExtensionPublisher": "Jet Global Data Technologies", "ExtensionVersion": "1.24.5.1361", "PublishedAs": "Global", "Messages": [ "Codeunits/COD70002600.al (1810,30) - Error AL0433: Table 'User Metadata' is removed. Reason: Support for V1 personalizations has been deprecated. User personalizations are now stored in the User Page Metadata table.. Tag: 25.0." ] } ]

We have raised a ticket with our support partner but i was wondering if anyone else has experienced this issues and what action was taken to resolve.

Any help or advise would be much appreciated

Kind regards

Leila

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Dynamics 365 Business Central

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Sacha E 290 on at

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We had exactly the same issue - the resolution was to uninstall the Jet extensions from Jet Global Data Technologies and install them again from insightsoftware.

You can do this via Extension Management in BC. Uninstall the old ones before installing the new and then you should be able to upgrade to 25.0.

When you delete the old extensions the following will most likely pop up.

I was informed that Jet had confirmed it was OK to elect to delete the data.

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Imran K 29 on at

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Yes this was faced with one of customers

resolution was to uninstall Jet extensions with delete the data. Then install the Jet Report extension published by insightsoftware from the Extension Marketplace.

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YUN ZHU 98,819 Super User 2026 Season 1 on at

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This is apparently a problem with Jet Global Data Technologies, they have modified the extension and it is causing the upgrade to fail.
The easiest way is to uninstall -> upgrade -> reinstall.

This does not result in data loss.

Thanks.

ZHU

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