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Microsoft Dynamics SL (Archived)

Printer issues with the Crystal reports in SL 2015 CU1

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Hello All,

One of our Clients likes to upgrade from Dynamics SL 7.0 to Dynamics SL 2015 CU1 and we face few issues with the Crystal reports printing. It seems that the Print preview works ok but the direct printing to the printer doesn’t seem to work and we get the below errors in few of the reports.

System Message 6201

Report Execution Error = 56029

The printer specified cannot be found. It may not be accessible in the current security context.

3223.1.png

 

We get another error message in another report where the body of the message is little different which is below

System Message 6201

Report Execution Error = 56029

Error printing Report

Unable to start the print job. It may not be possible in the current security context. 

All we identified is that the above error messages show up when we are printing to the Network printer hosted on a Windows 2012 R2 Server and the printer is published in the active directory (AD). But the same reports works ok if we print it to the local printer.

It wasn’t the case in SL 7.0 FP1 but the authentication type in SL 7.0 is SQL authentication and in SL 2015 it is windows authentication.

Did anyone face these issues while migrating to SL 2015 CU1? I feel that this issue should’ve happened for others as well while upgrading to SL 2015.

Any help on this would be appreciated.

Thanks,

Sivaram.C.S

Congruent InfoTech Pvt Ltd

*This post is locked for comments

  • Community Member Profile Picture
    on at
    RE: Printer issues with the Crystal reports in SL 2015 CU1

    What i did as a work around is export the report to pdf and print from acrobat reader. not the solution but could atleast get my purchasing department to begin printing PO's

  • Community Member Profile Picture
    on at
    RE: Printer issues with the Crystal reports in SL 2015 CU1

    We have embark on a similar upgrade such as you and is now experiencing issues with printing no dot matrix printers. The prints are extremely small and are unable to read however when printing to lazer printers we have  no issues. We need help on this issue also

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