web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

The control add-in on control XX on page Documents has not been instantiated.

(1) ShareShare
ReportReport
Posted on by 56

We've been using a control-addin for BC16 for a while now without having any difficulties. However, when publishing it to a new BC 17 environment this error pops up:

4113.Unbenannt.PNG

"The control add-in on control D3Viewer on page Documents has not been instantiated."

Any ideas as to why this suddenly occurs?

Thanks for you help!

I have the same question (6)
  • Suggested answer
    THE Italian Profile Picture
    Microsoft Employee on at

    You might create a simple proof of concept with repro steps and open a request to Microsoft support through your CSP Partner to investigate this issue more effectively.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,958 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,101 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 959 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans