The control add-in on control XX on page Documents has not been instantiated.

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Posted on by Mkublbock

We've been using a control-addin for BC16 for a while now without having any difficulties. However, when publishing it to a new BC 17 environment this error pops up:

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"The control add-in on control D3Viewer on page Documents has not been instantiated."

Any ideas as to why this suddenly occurs?

Thanks for you help!

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You might create a simple proof of concept with repro steps and open a request to Microsoft support through your CSP Partner to investigate this issue more effectively.

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