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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Downgrade CRM version
Microsoft Dynamics CRM (Archived)

Downgrade CRM version

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Posted on by Community Member

Hello,

I need to make an upgrade of our CRM, but need to downgrade it, because changed the version.

I mean I had a CRM 2011 Professional, I need to have CRM 2011 workgroup

then I'll update to the 2015 version.

It's possible?

Thanks

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  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Downgrade CRM version

    Hi Fulvio, your deployment option is directly linked to your server licence and your request will present several issues;

    - changing your licence to workgroup may break some functionality due to limitations on workgroup editions  requirements such as Sql windows server ad etc

    Your best option is to do a database redeployment to a fresh install of crm 2011 professional and upgrade from there.

    I hope this answers your question, Kindly Verify :)

    Best Wishes, Raz

  • Community Member Profile Picture
    Community Member on at
    RE: Downgrade CRM version

    Thanks for prompt reply.

    My problem is license changed to Workgroup

    so final version has to be workgroup

    anyone had experience on it?

    Thanks

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Downgrade CRM version

    What does your server setup look like ...what version win server Sql server are u using?

  • Community Member Profile Picture
    Community Member on at
    RE: Downgrade CRM version

    the version is

    Windows 2012

    SQL Standard 2008

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Downgrade CRM version

    Ok Where is your AD located?

  • Community Member Profile Picture
    Community Member on at
    RE: Downgrade CRM version

    the PC/Server CRM is a standalone machine, meaning has an own domain,

    AD located on the same, static IP

    connected to a network with another domain

    client connect to it via web.

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Downgrade CRM version

    Ok Fulvia so this confirms youre CRM infrastructure conforms to workgroup, so have you updated your licence to workgroup yet ? If not why did u need to change to professional, was it to add additional functionity or just to test ?

  • Community Member Profile Picture
    Community Member on at
    RE: Downgrade CRM version

    Maybe wasn't clear

    I have now a professional,I need to pass to Workgroup because we had a license change

    in the next version, so considering I need bringing to me the DB already existing

    just want to know If install new workgroup version I can import the existing Db from professional in way I found the data.

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at
    RE: Downgrade CRM version

    Fulvio if your planning to redeploy a backup of your CRM 2011 Database to a fresh Install of CRM 2013 Workgroup then this is fine.

    However  if you want to do an InPlace upgrade (ie. just upgrade the software on the existing crm server) then you need to make sure your licence key is the same version.

    Does this answer you question, Kindly Verify :)

    Best Wishes, Raz

  • Community Member Profile Picture
    Community Member on at
    RE: Downgrade CRM version

    I'll do a redeploy so pick those mdb and ldb, from CRM 2011 pro

    and import from new installation 2013 workgroup

    that's possible, there's no version conflict?

    Thanks

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