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Microsoft Dynamics CRM (Archived)

Converse Relationships in Advanced Finds

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I'm new to using Advanced Finds in Microsoft Dynamics CRM 4.0.  I haven't been able to find a lot of information about using converse relationships.  What are they and under what circumstances would I create a converse relationship in an Advanced Find?

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  • Yaniv Arditi Profile Picture
    3,990 on at

    Hi,

    The term  converse relationship is related to the relationship between a customer (account or contact) and a partner (account or contact).
    If you have defined a relationship role between Accounts and/or Contacts, you can use the Advanced Find to query both sides of the relationship role using the Customer Relationships (party x) attribute.

    For example, say you have created a relationship role called 'Advisor' between Account and Contact to state that a specific contact advises a specific Account.
    Users can use this relationship role to relate many Contacts to many Accounts and can use the Advanced find to query which Contacts are advising a specific Account, based on this relationship.

    Yaniv Arditi

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