web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / D365 POS - Print Recei...
Supply chain | Supply Chain Management, Commerce
Suggested answer

D365 POS - Print Receipt Toshiba OPOS

(0) ShareShare
ReportReport
Posted on by Suha 70

Dears,

I am facing trouble printing receipts on a new installed Toshiba 4610/6145 receipt printer.. OPOS driver.. The printer prints test receipts from the configuration utility but when trying to print from the POS it generates an error(Hardware Station Error, there was an error while printing, Check the device or see your system administrator)

Given the register is correctly linked to the hardware station and the device name is correctly configured in the backend

The event log does not display details

Please note that I have another register but with Bixolon printer (OPOS driver) and printing fine 

Any thoughts appreciated

Thank you

Suha

I have the same question (0)
  • WillWU Profile Picture
    WillWU 22,361 on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    Hi Suha,

    Have you contacted support of Toshiba ?

  • Suha Profile Picture
    Suha 70 on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    Hi

    No actually..  as the printer is printing test receipts from the configuration utility of OPOS.. and its check health succeed.

    Regards,

    Suha

  • Dhanyatha P Profile Picture
    Dhanyatha P 10 on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    Was this issue resolved? what was the resolution?

  • Suha Profile Picture
    Suha 70 on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    Hello

    The issue was not resolved and i had to replace the receipt printer with an EPSON

    Regards,

    Suha

  • Manvendra Singh Profile Picture
    Manvendra Singh 360 on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    Hi Suha,

    Did it work after changing the printer?

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: D365 POS - Print Receipt Toshiba OPOS

    I would recommend removing all logos, barcodes from the receipt and try printing a very simple receipt. Can you also check the version Common Control Objects used by the Toshiba OPOS driver and the same is installed. Even though CCO is not listed as pre-requisite, i have seen printers working after you install the correct CCO version. Also check with your vendor if there is an option to use Epson OPOS driver for the Toshiba printer, try using Epson OPOS utility for the configuration.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 945

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 256 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 176 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans