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When we attempt to settle our EDC in back office the message is that there are no charges. We have to go to the register where the charges occurred and settle there. Is there a way to have the credit card charges show up on the back office so we can settle them there?
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Even though you don't process Credit Cards on your back office computer, you must configure the EDC portion of the configuration setup. Once you completed the configuration for your back office computer to the proper EDC setting, you will be able to settle batches from the back office.
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André Arnaud de Cal...
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