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Popup not displaying properly on the screen. Can't close popup.

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Posted on by AS-30101415-0

We have an Android device with a 5" screen. We are using the Warehouse Management app for our workflow. For some reason on this Android device, the popups in the workflow are cut off where only half of the popup is shown. We can't close the popup because the buttons in the popup are displayed out of the screen. Have tried to change button size and font size settings as well as device display size in system settings. Nothing fixes the issue. The device is Android 7 version.

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Anton Venter 18,625 Super User 2024 Season 2 on at

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Popup not displaying properly on the screen. Can't close popup.

Have you tried a device with the latest version of Android? The latest version seems to be 15.
lvdtang 1,716 on at

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Popup not displaying properly on the screen. Can't close popup.

Good day,

Is the latest version of the app installed?

Best regards,

Laurens van der Tang